By accessing this website or booking our services, you agree to these Terms & Conditions.
The H Factor Solutions provides therapy, counseling, coaching, workshops and mental health support. Services are intended for educational and therapeutic purposes and should not replace emergency medical care.
Appointments are confirmed only after scheduling with our team. Clients are responsible for attending sessions on time.
Appointments cancelled with less than 24 hours’ notice or missed appointments may incur the full session fee.
Payment is due according to the agreed service package or before each scheduled session unless otherwise arranged.
All client information is treated confidentially except where disclosure is legally required under Canadian law.
Our services are not intended for emergency or crisis situations. If you are experiencing a mental health emergency, please contact your local emergency services immediately.
All website content including text, graphics and materials are the intellectual property of The H Factor Solutions and may not be copied without written permission.
While we strive to provide high-quality professional services, outcomes cannot be guaranteed as every individual’s circumstances differ.
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.
